SERVICE AND MAINTENANCE

Matthews Cremation employs the largest service, technical and sales support staff in the cremation industry. We carry the highest qualification standards for maintenance and repair and each technician is required to pass an extensive in house training curriculum.

To support the cremation service needs of our customers, Matthews Cremation has created three North American geographical regions. We have dedicated a qualified representative to each region, providing quality service using quality materials, performed by factory-trained technicians.

Our services incorporate the following:

• Preventive maintenance inspections (PMI)
• Refractory repairs
• Service and troubleshooting
• Calibration
• Stack testing
• Equipment parts
• Operator training & equipment start up assistance
• 24/7 technical support by phone.